Cancellation and refund policy

Last updated 12 November 2026

Free trial

The trial is free and needs no payment details, so there is nothing to cancel or refund.

Cancelling a subscription

You can cancel any time from Plan & billing in your dashboard, or by emailing us. Cancellation takes effect at the end of the current billing month: you keep your plan's minutes until then and are not charged again.

Refunds

• Subscription fees are charged monthly in advance and are not refunded for partly used months.
• If you were charged twice, charged after cancelling, or the service was unavailable for most of a billing month because of a fault on our side, we refund the affected amount in full.
• Ask for a refund within 30 days of the charge by writing to us with your account email and the payment reference.
• Approved refunds go back to the original payment method through Razorpay within 5 to 7 working days.

Delivery

This is an online service; there is nothing to ship. A paid plan starts as soon as the payment is confirmed. A dedicated phone number is set up after your business documents are verified, usually within two working days.

Contact

See our contact page.